@php
    $colors = [
        'open' => 'danger', 'in_progress' => 'warning', 'waiting_customer' => 'info',
        'resolved' => 'success', 'closed' => 'secondary', 'reopened' => 'danger',
    ];
@endphp
<span class="badge bg-{{ $colors[$ticket->status] ?? 'secondary' }}">
    {{ \App\Models\Ticket::STATUSES[$ticket->status] ?? $ticket->status }}
</span>